Privacy Policy

Effective Date: 4/22/2024

Welcome to Avana Venue!

We are committed to protecting your privacy and ensuring you have a positive experience when you use our services and access our website. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.

1. Information Collection

When you register on our site, book an event, or participate in our activities, we may collect the following types of information from you:

  • Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
  • Event Details: Specific information about the event you are planning, such as dates, preferences, and guest information.
  • Payment Information: Credit card details and billing address required for processing payments.

2. Use of Information

The information we collect may be used in the following ways:

  • To provide and manage the services you request.
  • To improve our website and services.
  • To process transactions.
  • To send periodic emails regarding your order or other services.
  • To communicate with you about your event and to send updates and confirmations.

3. Text Message Compliance and Consent (10DLC)

In compliance with the 10DLC regulations and guidelines, Avana Venue offers you the option to receive text message updates concerning your upcoming events. By submitting your event details online, you explicitly consent to:

  • Receive automated and non-automated text messages regarding event confirmations, reminders, and updates.
  • The potential for message and data rates that may apply according to your mobile service agreement.

Your consent to receiving text messages is not a condition of purchasing any goods or services, and you may opt-out at any time by replying STOP to any message you receive.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to those trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include password protected directories and databases to safeguard your information.

6. Changes to this Privacy Policy

Avana Venue may update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site.